. Welcome to Essence of "E", > www.essenceofe.com < The store for Women, Girls, Teens and Brides to be..... Our Goal; To be a one stop on-line shopping store for Women, Girls, Teens and Brides to be? A store for "the designer" at heart. A store of elegance. A store for individuals who say "I am my own fashion designer, I set my own style and fashion" Our intent; To gradually and continually grow and expand, to introduce new fashions and styles, to provide choices for every woman, girl, teen and bride to be.... We believe that the best advertisement is our satisfied customers, their friends, associates and coworkers. We believe that the intent and the essence of "e-commerce" is to reduce any and all costs and pass the savings to our customers. We believe in providing the best service with best products and at the most competitive prices. Your input is always welcomed, your ideas listened to, and your requests considered. Thank you, The management and employees of Essence of "E" . info@essenceofe.com . Please read the following >>. It contains important information <<. >>> Contacting Us <<< To expedite responses to your inquires, questions, and needs, all communication with our staff is done via e-mail. The following e-mail addresses are provided for your convenience. Please provide as much information as possible, with your order number, date, items, item number, and most importantly,,, your information. For Sales information: Sales@EssenceOfE.com For Information/Inquiry: Info@EssenceOfE.com >>> Shipment Tracking <<< Shipment tracking is possible and recommended. You will receive an e-mail notification from our representatives advising you of date of shipment and your tracking number for you package. Instructions will be given to you on how to track your shipment on line with the carrier, or just contact us and our staff will be happy to track and advise you. >>>>> Our staff will be very happy to advise you of pertaining charges prior to your purchase <<<<< >>> Taxes <<< Appropriate sales taxes will be charges based on your Residence State Requirements if applicable. Presently it effects CA residents only. >>> Shipment Charges <<< You have choices for delivery of your purchase. The cost of shipment will be added to your final purchase amount upon invoicing and rendering charges to your credit card account. Your shipment charges will include whatever carrier charges you have chosen, PLUS, a US$1.00 for packaging and handling. *** For shipments outside of the continental U.S.A. : A flat fee of US$10.00 will be charged for packaging, handling and documentation. All other charges will be on COLLECT basis. Our operation and distribution base is located in Los Angeles, CA, USA. >>> Returns and Exchanges <<< EXCHANGES: If you would like to exchange your purchased product, YOU MUST CONTACT OUR CUSTOMER SERVICES DEPARTMENT VIA E-MAIL WITHIN 7 WORKING DAYS OF RECEIVING YOUR PRODUCT. *** Goods must be in their original condition and packaging. *** Our customer services representatives will advise you of the procedure and address for return of the product to us for exchange. You pay return carrier transportation & will be charged for on your credit card for shipping charges. THERE IS A 15% RESTOCKING CHARGE. If you have any questions PLEASE contact us first, prior to making the purchase. Your credit card account will be charged or credited for appropriate differential US$ amount. *** Group or volume purchases shipped with no shipping charges, if returned, original shipping charges will be assessed prior to crediting the return. *** RETURNS: If you are not satisfied with the product, YOU MUST CONTACT OUR CUSTOMER SERVICES DEPARTMENT VIA E-MAIL WITHIN 7 WORKING DAYS OF RECEIVING YOUR PRODUCT. Our customer services representatives will advise you of the procedure and address for return of the product for credit or for exchange. You must provide return carrier transportation. THERE IS A 15% RESTOCKING CHARGE for returned goods. Goods must be in their original condition and packaging. If you have any questions PLEASE contact us first, prior to making the purchase. Your credit card account will be credited for appropriate US$ amount, after advising you by e-mail..... >>>>> All items and packages for returns MUST BE FULLY INSURED <<<<<